Keen to understand how teams or agencies are using systems thinking in your practice.
How have you brought it into the team?
What tools, approaches or activities are you using?
How has it changed your outcomes?
What are the key challenges you have faced?
Last week I chatted to a design lead who’d got to the end of some research and realised they were looking at a highly complex problem space.
They worked through this free systems course and applied it to the live project (with great success).
Their key output was not a complex map (although they did produce one), but several stories which captured the systemic challenges that needed to be addressed.
The stories were shared with senior leaders, who then used them to explain challenges to other parts of the agency and work towards systemic solutions!