A place for NSW Government digital creators to collaborate, share and learn.
Happy iso-Friday all
We try not to create complex forms these days, but we have some legacy forms we manage that are of the multi page/nested logic/dependancy, hard coded variety. Nightmares to manage and maintain.
I was interested if anyone uses any form builders, platforms or tools when creating complex forms for Gov sites.
Cheers.
@Dee did you get any advice on this one? We have been working through the same question. We were tossing up SF vs a React build for a pretty complex dynamic form.
No advise received unfortunately 
Iād assumed it was a silly questionā¦ so, good to see theres others seeking the same info. Please let me know if you have any further success.
Hey @bellewallington - what does SF stand for here?
I know thereās a few people within ServiceNSW who use React on things theyāve built if itās worth connecting to them @Dee ā¦
I think thereās also some teams using form.io - is that something either of you have looked into?
Salesforce sorry James.
Weāve ended up building using React because of the complexity of our form and also as part of a longer term strategy about how weāll manage these kinds of services into the futureā¦
We are also looking at form builders. OneBlink has come up as an option.
Hi all - Iām thinking about creating a very simple āeligibilityā questionnaire for our NSW Government Graduate Program, as eligibility is one of the topics we are asked about most.
The form would have some simple logic eg.
Are you an Australian Citizen, permanent resident, or do you hold a visa that allows you to work full-time until February 2023?
- Yes > Proceed to Next question
- No > āUnfortunately, you are only eligible to apply if you are an Australian Citizen, a permanent resident, or if you hold a visa that allows you to work full-time until February 2023.ā
Iām wondering if anyone has any prefabricated examples of forms created using the forms and buttons or direction link patterns?
Did you guys looked at Adobe Forms? AFAIK, AEM is getting onto the mainstream strategic CMS, and it does have a flavor of Forms builder. It is very powerful, but it depends on how many forms you are talking about.
Hello @Dee, here at Service NSW, weāve been dealing with multi page/nested logic type forms for quite some time. We have used Sales Force in the early days, then we tried using Form.io, however based on the learnings from over the years, we opted in for a solution that we are currently building in-house. The solution is currently used at Service NSW across 40+ digital experience with varying degree of complexity and in 2021 other agencies are starting to use it as well. Happy to chat to you about it more over a catch up: alex.zinoviev@service.nsw.gov.au
Hello I was just talking to Smart Service Queensland about their use of form.io as their WoG form development platform. Apparently, they spoke to ServiceNSW who were using at the time. It seems from this chat NSW have walked away from form.io to an in-house tool.
Can you please provide me with an update on whether NSW has our own WoG solution? We in NSW DCJ wouold be ken to know more.
Thanks, John
Weāve been using ODK to build form-based systems. It seems to work well. I donāt know how good it is in the browser because our apps seem to be tablet-based.
Note I donāt make these apps so I can only say it works for us but canāt give you a lot of detail.
ODK seems to have received a decent amount of funding and new features are getting added.
Hi John,
Did you get any further with this? Here at Central Coast we use OneBlink however I was just doing a quick scan to see if there are alternatives or in-house solutions.
Thanks,
Hello Grant
Welcome to 2025 and thanks for the insight. Iād never heard/seen OneBlink. They tout themselves as āBuilt for Governmentā and seem to have a few nsw.gov.au clients.
Weāve gone into the technical evaluation phase, but Iāll forward this to the Solution Architect to investigate.
I have jumped into DoxserĆ”Ā® DB for this and am currently building forms for CDC and DA processing.
The web form tool (Aurora) looks ok for straight form collection for external users, but doesnt have the ability to upload documents / payment gates etc.