Looking for feedback on the new Energy rebates workflow

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Hi all,

This is my first project working with the NSW design system and I am looking for some initial feedback on a customer facing form which customers will use to apply for a energy rebates. I am the only designer in this team which means I don’t have any peer to peer feedback, so this is where you come in :upside_down_face:

Project Background:

  • We are consolidating 5 separate forms into 1
  • We are moving from multiple legacy systems to a Salesforce, which the form will be built in.
  • Limited MVP functionality such as no customer login, guest access only at this stage
  • Workflow has been validated internally, but we going into user testing in the coming weeks to validate with externals
  • I have based my design on Savings Finder

What kind of feedback I am looking for:

  • My application of the design system and its components
  • Structure of the page

Things to note: We are in review of the text (Titles, Questions descriptions) as we speak.

Figma file is here

Thanks and I look forward to your feedback

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Hi James.
If the gas and electricity are separate bills, does it allow for more than one upload? (is the file size big enough too!)
If the answer to “Your Health” (1)(2)(3) & (4) is “no” is the user still required to answer the practitioner part? (I would say “no” but it looks like the form will force me to?)
Kind regards
Tania