July Human-Centred Design (HCD) practitioner meet-up

Hi Human-Centred Designers,

Please join us for our July Human-Centred Design (HCD) practitioners’ meetup, which will be held on Thursday, July 28, 2pm-3pm

This event is for HCD practitioners, innovation teams & service designers across the NSW government agencies to listen, learn and network.

This event is for internal NSW Government employees only – do not forward to external people, but do feel free to share this calendar invite with your NSW gov network.

New members can join the HCD community of practice mailing list to be invited to future events.

The event:
Join this session as the Future Transport Accelerator team talk through Join this session as the Future Transport Digital Accelerator team share findings from their Regional Ticketing project. The Digital Accelerator team travelled to 7 Regional communities from border town Albury up to Port Macquarie over 4 months to engage with customers and understand key challenges of the current connected journey experience.

We’ll also be looking to the future of the HCD Comprac, and asking you where you’d like it to go.

You will learn about:

The research method and approach

Key findings around ticketing, interchanges and the overall customer experience travelling our network in regional NSW


Regional Ticketing – Future Transport Digital Accelerator

Reflections on 5 years of the NSW HCD Comprac - Steph Salter

HCD Comprac: Planning for the future

Activities & Templates expert demo: Obtaining Consent

We look forward to seeing you there!

HCD Community of Practice Team

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